Design for the first-time human, except on access cost

Type: kb/types/note.md · Status: seedling · Tags: document-system, context-engineering

A useful default when designing any system an LLM agent consumes is to treat the agent as a competent human using the system for the first time. Most of what makes a system good for a newcomer — clear naming, discoverable organization, orientation cues, honest labels, readable prose — serves the agent equally well, and human ergonomics are easier to reason about than agent behaviour. So the newcomer human is a cheap, reliable proxy for the agent: a default, not a law, holding where the two consumers share a profile and breaking where their profiles diverge.

The sharpest divergence, and the one with a clean fix, is access cost. A competent human reads a large artifact sublinearly — skim the headings, scroll to the region, Ctrl-F to the few lines that matter — so a large but well-organized artifact stays cheap. An agent reading that same artifact pays linearly: every byte enters bounded context whether it is relevant or not, and the irrelevant bulk adds interference, not just volume. So an artifact that is cheap for a newcomer human can be context debt for the agent, and you cannot read the agent's cost off human ergonomics.

The real divider is access mode, not human versus agent: sublinear, paying only for the slice you consult, versus linear, paying for every byte. Humans default to sublinear because their tooling makes it the path of least resistance; agents default to linear because the cheapest primitive is "read the whole thing into context." But that pairing is not fixed — an agent given a query or search interface reads sublinearly, and a human handed an unstructured blob reads linearly.

So the fix is not to pick a winner between the consumers. Give each a materialization with sublinear access over the slice it needs, behind a single source of truth: a human gets a rendered, browsable view with find-in-page; an agent gets a scoped query or search path. A large reference index, for instance, need not sit on the agent's default read path to earn its keep — it can be materialized for the human and reached by the agent through a query instead, routed to the consumer whose access mode makes it cheap, not deleted.

Access cost is not the only place the proxy breaks: agents also treat read text as possible instruction where a human treats it as inert, and confabulate where a human would ask. This note isolates access cost because it has a clean structural fix — not because it is the most frequent exception.


Relevant Notes: